Matt Watkinson’s The Ten Principles Behind Great Customer Experiences is an original approach to design, customer service and management. Source: Customer Experience | The Ten Principles | Matt Watkinson
Master list of UX resources.
At DevMynd, we’ve helped dozens of companies bring their ideas to life in code and design. This series of guidebooks describes how we do it. They represent our collective learning on design, software, teams, and business. via DevMynd Guidebooks.
Agile product design is all about getting from product ideas to product choices. It’s a process we’ve used many times at DevMynd to help get the product out of a customer’s head and into an executable plan. This guidebook serves as an overview of that process, and in true agile fashion is a living document…
What’s Researchers.io?It’s the hub for everything user & customer experience research — we want to share resources, events and techniques to improve our community. via Create an Account | Researchers.io.