CHICAGO, Dec. 18, 2014 /PRNewswire/ — With the height of the holiday travel season just days away, United Airlines encourages customers to make its industry-leading mobile app their go-to travel tool. Since its launch, the app has reached more than 15 million downloads and CIO Magazine recently selected United as a recipient of its prestigious CIO 100 Award, recognizing the airline’s commitment to improving customer experience with mobile technology.
Top 5 Ways the United App is Your Best Holiday Travel Companion:
1. Timely, updated alerts – This time of year, severe winter weather can put a wrinkle in travel plans. When checking in via the mobile app, turning on the “Send Notification” functionality ensures travelers receive alerts about changes, delays or cancelations so customers have information at their fingertips for quicker solutions and better planning.
2. Adjusting travel plans – When winter weather hits and a flight is canceled, customers will be notified and can use the app to select different flights that best suit their schedule. New features now alert travelers on the app’s home screen and provide opportunities to select alternate flights including surrounding airports when available for more flexibility.
3. Change your seat – Upon mobile check-in, customers can change their seat or treat themselves to extra legroom by purchasing an United Economy Plus seat.
4. In-flight entertainment – United now offers complimentary on-demand entertainment through customers’ personal devices on nearly 200 aircraft. Travelers can stream hundreds of movies and TV shows, including Orange is the New Black, House of Cards and The LEGO Movie, on their iOS and Android devices, using the app. Personal device entertainment is also available for laptops. Before leaving for the airport, customers can check entertainment availability for their flight and, before boarding, should download the latest version of the app. For complete information on personal device entertainment, visit united.com.
5. Scan your passport – Travelers flying internationally to locations not requiring a visa can now skip the kiosk and fully check in for their flights via the mobile app on iOS and Android devices with United’s new passport scanning functionality.